Here you’ll find answers to commonly asked questions about our products, services, and policies. If you don’t find the information you’re looking for, feel free to reach out to our customer service team for assistance.
1. Do you offer installation services for the products you sell?
Yes, we provide professional installation services for many of the products available in our warehouse. Our experienced technicians are skilled in installing a wide range of automotive parts and accessories. Contact us for more information about our installation services and pricing.
2. How do I schedule an installation appointment?
To schedule an installation appointment, please contact our customer service team at sales@oespeedshop.com. We’ll work with you to find a convenient time for your installation and provide you with any additional information you may need.
3. What is your return policy?
We accept returns on unused and unopened items within 30 days of delivery. Please see our Refund and Returns Policy page for more details.
4. Do you offer international shipping?
Yes, we offer international shipping to many countries worldwide. Shipping costs and delivery times may vary depending on the destination. Contact us for a shipping quote and more information about international shipping options.
5. How can I track my order?
You can track your order using our online Order Tracking tool. Simply enter your order number and email address to view the current status of your shipment.
6. Do you offer price matching?
Yes, we offer a Price Match Guarantee. If you find a lower price on an identical item from a competitor, contact us, and we’ll match that price to ensure you get the best value.
7. Are there any restrictions on returns or exchanges?
Certain items may not be eligible for return or exchange. Please review our Refund and Returns Policy for full details.
8. How can I contact your customer service team?
You can contact our customer service team by email at sales@oespeedshop.com, by phone at +1 (504) 305-1232, or through our social media.
9. Do you have a physical store location?
While we primarily operate as a retail store, we do have a warehouse where select items are stocked. Unfortunately, our warehouse is not open to the public for browsing. However, you can shop our extensive inventory online at any time.
We hope these FAQs have been helpful! If you have any further questions or need assistance, please don’t hesitate to contact us. Thank you for choosing O&E Speed Shop!